Privacy Policy

Effective Date: 01/10/2025

Restore Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services, website, classes, or events.

1. Information We Collect

We may collect the following types of personal information:

Contact details: name, email address, phone number, and postal address.
Booking information: class registrations, attendance, and membership details.
Health information: relevant details you voluntarily provide on health or consent forms to ensure your safety during sessions.
Payment information: billing details required to process transactions (handled securely through our third-party payment providers).
Marketing preferences: your choices regarding communications and promotions.

2. How We Use Your Information

We use your information to:

Manage class bookings, memberships, and payments.
Communicate updates, confirmations, and schedule changes.
Ensure the safety and suitability of our classes based on health information provided.
Send marketing or promotional materials (only if you have opted in).
Maintain records for legal, tax, or operational purposes.

We only collect and process personal data where it is necessary to deliver our services or when required by law.

3. Marketing Communications

You may choose to receive updates, newsletters, or special offers from Restore Wellness.

You can withdraw your consent at any time by clicking “unsubscribe” in our emails or by contacting us directly.

4. Data Storage & Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure.
Digital data is stored securely using encrypted systems and protected accounts.
Any paper forms or records are stored in locked, access-controlled locations.

5. Sharing Your Information

We do not sell or rent your information to third parties.

We may share your data only with:

Trusted service providers who help us manage bookings, communications, or payments (under strict data protection agreements).
Legal authorities, if required by law or to protect our rights, property, or safety.

6. Data Retention

We keep your personal information only as long as necessary for the purposes outlined above or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of inaccurate or outdated data.
Withdraw consent for marketing or data processing at any time.
Request data portability where applicable.

To exercise these rights, please contact us using the details below.

8. Cookies & Website Use

If our website uses cookies, they are used solely to improve your browsing experience and track general website usage. You can manage or disable cookies in your browser settings.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Restore Wellness
📧 info@restorewellness.co.uk

📞 07718924909
🌐 www.restore-wellness.co.uk

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.